EdgeBreak Support Centre

Need help?
Start here.

Find quick answers for EdgeBreak accounts, subscriptions, scanners, ChatGPT/OpenAI connections, saved scans, watchlists and research tools, or contact EdgeBreak support when you need a hand.

✓ Platform help ✓ Account & subscription support ✓ Research tool guidance
Account login and profile help
Tools scanner and research help
Plans billing and subscription help
Learn free Academy guidance
Contact EdgeBreak

Still need a hand?

If you cannot find what you need, email EdgeBreak support with a short description of the issue and any useful details.

Support email admin@edgebreak.ai
For account, subscription, platform, technical and general support enquiries.
Support with clear boundaries

We can help with EdgeBreak.
Not make the investment decision.

Support can help explain the platform, account access and research tools, but EdgeBreak does not provide personalised financial advice.

✓
Platform support Get help using scanners, AI research, workspace tools and your account.
✓
Research education Use EdgeBreak Academy for explanations of market structure and research concepts.
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No personalised investment advice Support cannot tell you what to buy, sell or hold, or make investment decisions for you.
Frequently asked questions

Quick answers.

What is EdgeBreak?

EdgeBreak is a NASDAQ stock discovery and research platform combining automated scanning, specialised stock scanners, AI company research, AI chart analysis, workspace tools and education.

Does EdgeBreak provide financial advice?

No. EdgeBreak provides stock discovery, factual market research, AI-assisted research tools and educational information. It does not provide financial advice, investment recommendations or buy and sell signals.

How often are the scanners updated?

EdgeBreak processes its automated scanning and end-of-day research after each U.S. trading session using the latest available market data.

What tools are included?

EdgeBreak includes automated NASDAQ scanning, Breakout, Pre-Breakout and Launch Pad scanners, AI Company Research, AI Chart Analysis, Smart Money research, My Workspace, watchlists, EdgeBreak Charts charts and EdgeBreak Academy.

How does EdgeBreak work in ChatGPT?

Connect your existing EdgeBreak account through the supported OAuth connection in ChatGPT. ChatGPT can then ask EdgeBreak for scanner results, Master Scanner searches, charts, stock intelligence, watchlist actions and company research on your behalf. EdgeBreak receives only the task-specific request needed to perform the selected EdgeBreak action, not your full ChatGPT conversation history.

What if EdgeBreak in ChatGPT says I need to connect or have an active subscription?

Subscriber tools require a connected EdgeBreak account that is currently eligible for access. Reconnect EdgeBreak if the connection has expired. If your EdgeBreak subscription or eligible trial is inactive, cancelled, expired or affected by a failed payment, subscriber-only tools may remain unavailable until your EdgeBreak account is active again.

How do I disconnect EdgeBreak from ChatGPT?

Disconnect or revoke EdgeBreak through the connected-app controls available in your ChatGPT/OpenAI experience. Revoking the connection stops future authenticated EdgeBreak tool access from that connection. For help with your EdgeBreak account or stored EdgeBreak information, email admin@edgebreak.ai.

What information does EdgeBreak store from ChatGPT use?

EdgeBreak may store limited operational metadata such as which EdgeBreak tool was used, request time, success or failure, result count, latency, authentication type and error category for rate limiting, reliability and security. EdgeBreak does not store your full ChatGPT transcript in its MCP usage telemetry. See the Privacy Policy for full details and retention periods.

Can I ask support for investment advice?

No. Support can explain EdgeBreak features, data labels, scanner behavior and account access, but cannot tell you which security to buy, sell or hold or make a personalised investment decision for you.

How do I request access, correction or deletion of my personal information?

Email admin@edgebreak.ai with your privacy request. We may need to verify your identity before acting. EdgeBreak handles deletion and retention according to the timelines and legal exceptions described in the Privacy Policy.

Where should I start if I am new?

Start with EdgeBreak Academy to understand the concepts behind the platform, then explore the NASDAQ scanners and wider research tools.

How do I contact EdgeBreak support?

Email admin@edgebreak.ai with your question and any useful details about the issue.

EdgeBreak Support

Find the answer.
Or ask us directly.

Use the resources above or contact EdgeBreak support when you need additional help.

admin@edgebreak.ai • Platform, account, privacy and connected-app support • Research and educational information only